FAQ
How safe is ziplining?
Safety is our priority at Hummingbird Ziplines. Our safety policies and procedures mirror the national standards as set forth by the Association for Challenge Course Technology. We use only the highest quality equipment and provide extensive personnel training.
• Our course is built to and our equipment meets the highest industry standards.
• We are a member of the Association of Challenge Course Technology (ACCT).
• We inspect our course and equipment daily prior to the start of operations.
• Annual inspections and audits are conducted.
• Guides are all trained in rescue techniques, First Aid/CPR and AED usage.
• Each tour is accompanied by two qualified zipline guides and a ground supervisor.
• Participants remain connected to the cables at all times while on the course.
• Participants MUST complete ground school training prior to zipping on Hummingbird Ziplines (this is part of your tour).
• Only one participant is allowed on a zipline at a time.
• Guides will lead each participant through the course and handle all equipment. This includes sending and receiving each participant between platforms.
Where is Hummingbird Ziplines located?
Hummingbird Ziplines is located on beautiful Lake Shelby within Gulf State Park at the Alabama Gulf Coast, between Gulf Shores and Orange Beach. Our street address is 21101 Highway 135 Gulf Shores, AL 36542.
What are your hours of operation?
Tour times are available for review 24/7 through our online reservation system or by contacting us at .
Tour times and days vary by season and spots fill up quickly during peak times. Make your reservation early to ensure you get the time slot that works best for you.
We are happy to accommodate walk-up customers and will gladly get you zipping when we have an open spot.
Hours:
Open seven days a week.
What is the average number of participants on each tour?
Each tour has an average of 12 participants to ensure a personal and pleasant experience for all our guests.
What type of clothing should I wear for my adventure?
• Guests should wear sturdy footwear such as sport sandals or tennis shoes. Closed-toe styles are required. Flip flops will NOT be allowed on the zipline course.
• While the course enjoys consistent breezes from the Gulf of Mexico, summer temperatures in Alabama can reach into the 90s. We suggest wearing lightweight, breathable and comfortable clothing.
• Short shorts and bathing suits are not recommended as they may be uncomfortable while wearing a harness.
How do we carry our personal items with us on the zipline tour?
• Remember that you will be wearing a harness during your zipline tour. Having loose objects in your pockets will be both uncomfortable and create potential for loss or injury. For the safety of all riders and all other Gulf State Park guests:
• We recommend that you arrive with no hanging/dangling jewelry or rings.
• We ask that you remove all loose objects from your pockets or body before you begin your tour. These items include but are not limited to: wallets, cell phones, keys, knives, and loose change. If you intend to wear sunglasses or prescription glasses, please ensure that they are on a strap to keep them secure around your neck.
• Hummingbird Ziplines assumes NO responsibility for lost or broken items.
Can I bring a camera with me on my tour?
Yes, while we recommend that you leave cameras and cell phones behind, if you choose to bring a camera or cell phone, it MUST be pocket-sized and securely contained on your person while on the zipline. Photography is allowed while on the towers at the discretion of your guides. Be advised that Gulf Adventure Center is not responsible for lost cameras or other articles while on the zipline course.
What are the age and weight restrictions for participants?
• Participants must be a minimum of 65 pounds and a maximum of 260 pounds and must be at least eight years of age.
• Parents of young children should consider the maturity level as well as the ability to understand and follow the guide’s instructions when determining if this adventure is appropriate for their child.
Will I be required to sign a waiver?
• As with any adventure sports, participation is not without risk therefore all participants are required to sign a release of liability waiver prior to participation on Hummingbird Ziplines.
• Guests under the age of 18 will be required to have the signature of a parent or guardian.
Are there any health recommendations and physical requirements?
• Guests should be prepared for moderate physical activity including climbing multiple flights of stairs.
• Must be able to lift 15 pounds.
• Tours are not recommended for participants with a history of heart conditions, neck/back issues or other medical concerns. If you are unsure if a zipline tour is appropriate for you, please seek the advice of your physician prior to participation.
• Pregnant women are NOT allowed on the zipline.
Will there be a guide on my tour?
• Yes, each group of participants is accompanied by two thoroughly trained and knowledgeable guides, one to send you onto the line and one to receive you as you zip onto the next tower.
How much should I tip my tour guide?
• Tipping is entirely up to the participant. As with any other service industry, tips are appreciated but not required. Our guides will work hard to ensure that you have a wonderful experience. They will educate you, assist you with your gear, and alleviate you fears. They will help create a wonderful memory for you and your group for years to come. If you feel that you received exceptional service, feel free to tip accordingly.
• We will provide comment cards so that you can help us improve our service or recognize a guide for a job well done.
Is alcohol allowed?
• Alcoholic beverages are not allowed on the premises of Gulf State Park.
• Ziplining is an extreme sport. We do not allow participants who are deemed to be under the influence of alcohol or other mood altering substances to participate. This is for the safety of all participants.
• Hummingbird Ziplines is in NO way obligated to complete a tour for a participant who is deemed to be endangering the safety of themselves, others or the environment.
• Refunds will NOT be issued under these circumstances.
Do I need a reservation?
• Reservations are highly recommended.
• To ensure that you get your preferred time slot we recommend making reservations at least one week in advance.
• Please pay close attention to your assigned zip tour time as latecomers cannot join the tour already in progress. Please arrive at least 15 minutes prior to your reservation time.
• We will make every effort to accommodate walk up participants.
• You can book online or by calling our reservation specialists.
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What if I need to cancel my reservation?
• Hummingbird Ziplines will fully refund your trip if you cancel at least 24 hours in advance of your trip time.
• If you cancel within 24 hours or do not complete the trip, you will receive a rain check in lieu of a refund. The rain check does not expire and is transferrable.
• No refunds will be issued for "no shows", but a rain check can be redeemed if contact is made.
What if I am late for my reservation?
• NO refunds will be issued for late arrivals but we will make every effort to arrange a new tour time based on availability.
Do you cancel trips due to inclement weather?
• Weather conditions can change rapidly on the Gulf Coast. We do not cancel for temperature or rain. We advise that you plan and dress accordingly.
• In the event of high winds or lightning, we will cancel tours. If we cancel your tour, we will reschedule, issue a full refund or gift card.
Is smoking allowed on the zipline tour?
• No, smoking is not allowed on Hummingbird Ziplines.
What is the tour like?
• The Hummingbird Zipline Tour includes six ziplines across seven towers. You will sail over land, sand dunes, and water, enjoying spectacular views along the way. You’ll also learn about the local ecology, plants, and animals.
How long does it last?
• The tour takes approximately 2 hours to complete from the time you register. Please arrive early to check in and use the restroom. Your tour will start at the time that you have booked.
How much does it cost?
• Your 2 hour, personally guided zipline adventure is priced at just $79 plus tax for individuals and $59 plus tax for children 12 and under. Seniors and active duty military are priced at just $69. Bring a group and save! Groups of 4-7 participants are $75 per person, plus tax; 8-11 participants are $71 per person, plus tax; 12-15 participants are $67 per person, plus tax; and 16 or more participants are $63 per person, plus tax.
Do I have to ride all six ziplines?
• Yes. The six run course was professionally designed as a mile-long loop from tower to tower, which ends where your adventure began.
Are there group rates?
• Bring a group and save! Groups of 4-7 participants are $75 per person, plus tax; 8-11 participants are $71 per person, plus tax; 12-15 participants are $67 per person, plus tax; and 16 or more participants are $63 per person, plus tax.
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